Terms of sale
These terms apply to orders placed on the UK shop of Geiger Counter Shop. They cover what we sell, how prices and payment work, how delivery is handled and what the counter's readings can and cannot tell you.
Orders are open, and these terms apply to every UK order placed today.
Scope, product and prices
These terms cover purchases made on the UK shop for delivery in the United Kingdom. We sell one product: a yellow pocket Geiger counter with a glass Geiger-Muller tube, a 2.4-inch colour screen, dose rate in µSv/h, counts per minute, a trend graph, two adjustable alarms and a built-in 1,800 mAh battery charged over USB-C. The box holds the counter, a USB-C cable, the manual, an inspection slip and warranty card: no charger, case, lanyard or test source.
Prices are shown in pounds sterling and include VAT and free delivery. The price that applies is the one displayed when you confirm your order. We run no promotions and show no crossed-out prices. Product information comes from the manufacturer's spec sheet, the supplier listing and public sources, all dated, and we describe the counter only from those sources.
Ordering, payment and delivery
You order by adding the counter to your basket and paying on a secure Stripe payment page. Accepted methods shown there include Visa, Mastercard, Apple Pay, Google Pay and Link, depending on your device. Your card details never reach this site. Once payment is confirmed, you receive a confirmation email with the details of your order.
Your order is prepared within 1 to 2 business days after payment, then delivered in 2 to 5 business days from a UK warehouse, free and with no customs step. These times are indicative, not a guaranteed date. If we cannot send your order within the stated time, we tell you by email and offer you the choice to cancel for a full refund. Returns follow our 30-day return policy, on top of your statutory rights.
What the readings mean
This is a consumer radiation detector for general information only. It is not a calibrated measuring instrument, not personal protective equipment and not a radon test, and its readings are indicative. If you see an unusually high or persistent reading, move away from the source, do not handle the object and contact the UK Health Security Agency or your local authority. In an emergency, call 999.
The counter detects beta, gamma and X-rays; it does not detect alpha. On beta sources the µSv/h figure runs high because the tube has no beta shield, so read the counts per minute instead. Do not heat, pierce or leave the battery charging unattended, charge it only with a 5 V USB supply, keep the counter away from water (no water resistance rating is published) and remember it is not a toy.
Seller
Every sale on geiger-counter-shop.com is made by ANIMOUF LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States, email contact@r36s-console.com. These terms apply to consumers buying for personal use.
Your right to cancel
You can cancel your purchase for any reason within 14 days (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). The period starts on the day you, or someone you named other than the carrier, receive the goods. If your order arrives in several parcels, it starts when the last one arrives.
Tell us clearly that you are cancelling before the period ends, for example by email to contact@r36s-console.com or by post to our address. You may use the model form on our Returns page, but you do not have to. Sending your message in time is enough.
Then send the goods back within 14 days of telling us.
We email you the return address as soon as we receive your cancellation.
You pay the direct cost of sending the goods back.
We refund everything you paid, including standard delivery, within 14 days of receiving the goods back or your proof of posting, whichever comes first, using your original payment method and free of charge. You are only responsible for any loss in value caused by handling the goods more than needed to check them.
On top of this legal right, our shop policy gives you 30 days from receipt to return the product, on the terms set out on the Returns page. It never reduces your right to cancel.
Your statutory rights
Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If they are not, your legal rights are, in summary:
This is a summary of your key legal rights; they are subject to certain exceptions. For detailed information, visit the Citizens Advice website www.citizensadvice.org.uk.
- up to 30 days after delivery: you can reject faulty goods and get an immediate refund (short-term right to reject);
- after that, or if you prefer: you can ask for a repair or a replacement at our cost; a fault that appears within six months of delivery is presumed to have existed at delivery;
- if the repair or replacement fails or is impossible: you can get a price reduction or reject the goods for a refund (no deduction for use during the first six months);
- you can bring a claim up to six years after delivery (five years in Scotland).
Complaints
If something goes wrong, email contact@r36s-console.com with your order number: we answer within 24 business hours and give you the outcome of your complaint in writing.
These terms do not affect the protection you have under the mandatory consumer law of the part of the United Kingdom where you live.
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